Meet Our Staff

Executives

BO MANDAL

PRESIDENT/CEO
BO MANDAL
PRESIDENT/CEO

JOHN VALLETTA

VICE PRESIDENT
JOHN VALLETTA
VICE PRESIDENT

LESLIE WILLIAMS

GENERAL MANAGER
LESLIE WILLIAMS
GENERAL MANAGER

Our General Manager, Leslie Williams, is originally from Chattanooga, TN. She joined Galleria BMW for its grand opening in May of 2017! She has worked for the BMW brand for 17 fun and exciting years and she says, “I found my passion with BMW, the last remaining wholistic, family owned automotive company in the world. I believe the combination of performance and luxury a BMW provides is truly unique, but owning a BMW is more than driving and experiencing The Ultimate Driving Machine. It is inspiring to work with associates who genuinely care about your experience, purchase and service after the sale.” Leslie’s inspiration comes from growing people around her and from her family. When she isn’t at work, she is spending time with her husband and 4 children.

Managers

MICHELLE LADNER

GENERAL SALES MANAGER
MICHELLE LADNER
GENERAL SALES MANAGER

GENERAL SALES MANAGER

Michelle is from Chicago. She has been with Galleria for one year. She’s been in the automotive industry for 14 years and has worked in every department (accounting office, license & title, service, sales, and finance). “I love that I feel at home at Galleria BMW”, “I love that I can help people everyday”, “I get to work to get people their dream car and show them its affordable for them”. She also loves to spend time with family, dogs, and go to Sunday brunch.

CODY BOWMAN

FINANCE MANAGER
CODY BOWMAN
FINANCE MANAGER

FINANCE MANAGER

Cody is originally from Chattanooga, Tennessee and now currently resides in D’Iberville, MS. He joined the Galleria BMW Family in OCtober 2017 when he decided to take a leap of faith to be a port of something bigger than himself. He began his career at Galleria BMW as a Client Advisor and grew into his current role as a Finance Manager. What he loves the most about Galleria BMW is the environment. “When I come to work, I help others achieve their goals and I have a great time doing it!”

ASHLYN HAYES

CENTER PERFORMANCE MANAGER
ASHLYN HAYES
CENTER PERFORMANCE MANAGER

FINANCE MANAGER

Ashlyn is a local, originally from Biloxi, MS. Her favorite part about her job is the positive energy and that new opportunities always present themselves. “Believe you can and you’re halfway there!”

DALE WILLIS

PRE-OWNED MANAGER
DALE WILLIS
PRE-OWNED MANAGER

PRE-OWNED MANAGER

Dale Willis is our Used Car Manager. He is originally from Baytown, TX but moved to Ocean Springs in 1981. He has been working in the car business for 32 years! He enjoys meeting new people and working with our incredible staff every day. He has been married for 36 years and they have two sons, Cody and Kyle. He loves playing golf in his spare time!

MATT HUFF

BMW SALES MANAGER
MATT HUFF
BMW SALES MANAGER

BMW SALES MANAGER

Matt is from Laurel, MS. He loves the family friendly atmosphere and learning product knowledge. He also enjoys tennis, reading, and traveling including living abroad before coming to BMW as well as learning about other cultures.

BRYAN THOMAS

ACCOUNTANT
BRYAN THOMAS
ACCOUNTANT

ACCOUNTANT

Bryan Thomas is an accountant here at BMW. He is from Pittsburgh, PA and recently transitioned to our Galleria BMW family. He loves working for a family-owned dealership that sells a one-of-a-kind product. Bryan was in the military for 12 years and he also has two kids, Oliver & Quinn. He enjoys following all of Pittsburgh’s sports, being on the water and relaxing with family!

DON OURSO

PARTS MANAGER
DON OURSO
PARTS MANAGER

PARTS MANAGER

Don Ourso has worked for the BMW brand for many years. He enjoys being able to provide parts for customers and loves to give a great customer experience. When he isn’t at work, he enjoys spending time with his wife and family.

BILLY HERBERT

SERVICE MANAGER
BILLY HERBERT
SERVICE MANAGER

Client Advisors

AUSTIN WATTS

SENIOR CLIENT ADVISOR
AUSTIN WATTS
SENIOR CLIENT ADVISOR

SENIOR CLIENT ADVISOR

As a Senior Client Advisor at Galleria BMW, I am ALL IN when it comes to elevating customer service before and after the sale. When it comes to cultivating a relationship and making all of your automotive needs easy and seamless, I put you and our relationship first. I work alongside the automotive business’s best and brightest professionals, we can’t wait to meet you!

DAN LEAHY

SENIOR CLIENT ADVISOR
DAN LEAHY
SENIOR CLIENT ADVISOR

SENIOR CLIENT ADVISOR

Client Advisor, Dan Leahy, was born and raised in Manchester, England. He has been with the BMW brand since the summer of 2017. Dan’s favorite part of his job is demonstrating what our cars are capable of, and he always strives for customer satisfaction. When he isn’t at work he is at the gym, and you can catch him playing golf on the weekends. GGMU!

SONYA WEST

SENIOR CLIENT ADVISOR
SONYA WEST
SENIOR CLIENT ADVISOR

SENIOR CLIENT ADVISOR

Her most enjoyable part of her job is meeting new people, making friends, and helping them find the perfect vehicle. She has 2 rescue dogs at home, and she says work is her hobby.

AMY LANCASTER

SENIOR CLIENT ADVISOR
AMY LANCASTER
SENIOR CLIENT ADVISOR

SENIOR CLIENT ADVISOR

Amy is proud to be apart of a team that is changing the perception of the car-buying experience. “Finding your next vehicle just got a lot more fun!”

AVERY COOPER

CLIENT ADVISOR
AVERY COOPER
CLIENT ADVISOR

CLIENT ADVISOR

Avery is from Gulfport. He has been with BMW for 7 months. “Galleria is not only the most state of the art facility, it is full of kind outgoing hungry people.” He loves being a BMW genius because he gets to learn about all of the technology provided and gets to deliver great customer service experience to every guest he meets.

KATIE ZAZZARA

CLIENT ADVISOR
KATIE ZAZZARA
CLIENT ADVISOR

CLIENT ADVISOR

Katie is originally from Memphis, TN. She became a Client Advisor to cultivate relationships and share her love for the drive. She is inspired and motivated by the culture that Galleria BMW instills in everyone. She has a bubbly personality with a contagious smile. When not at work you will find her hanging from her Aerial silks or at the Gym pumping that iron!

SHANE DUSANG

CLIENT ADVISOR
SHANE DUSANG
CLIENT ADVISOR

CLIENT ADVISOR

Shane grew up on the Mississippi Gulf Coast and currently lives in Biloxi, MS. He joined the Galleria BMW Family in January 2022, and quickly secured his role as a Client Advisor. What he loves most about being part of the Galleria BMW team is knowing that everyday he has the opportunity to make someone’s day special, as he provides them with a genuine, luxury BMW guest experience.

DAWN MATTINA

CLIENT ADVISOR
DAWN MATTINA
CLIENT ADVISOR

CLIENT ADVISOR

Dawn is originally from Kansas and has been on the MS Gulf Coast since 1994. She loves making new friends and helping make dreams come true every day for her customers. If you want Southern Hospitality, come and see her and enjoy the experience!

GAVIN REEVES

CLIENT ADVISOR
GAVIN REEVES
CLIENT ADVISOR

CLIENT ADVISOR

Gavin is from Quitman, MS. He loves the passion every employee displays 24/7, BMW takes pride in it’s product/employees and that resonates deeply with Gavin’s ideals. He’s a certified student mechanic, has cooked competitively, gets motivation from smiles and enjoys practicing marksmanship.

QUENTIN MEADOR

CLIENT ADVISOR
QUENTIN MEADOR
CLIENT ADVISOR

JACOB MARTIN

CLIENT ADVISOR
JACOB MARTIN
CLIENT ADVISOR

BMW Genius'

JACOB BYRD

CENTER PERFORMANCE ASSISTANT
JACOB BYRD
CENTER PERFORMANCE ASSISTANT

Jacob is from Hurley, MS, and has been in the auto industry for over 10 years. His love for the industry landed him at Galleria BMW – where the employees are like one big family. He has personally purchased multiple vehicles from Galleria prior to his employment, so he has first-hand experience with how well we treat our customers. 

NAIOME YOUNG

BMW CLIENT SERVICES
NAIOME YOUNG
BMW CLIENT SERVICES

Naiome is from the historic town of Ocean Springs, MS. She enjoys connecting and developing new relationships within her community. Naiome loves the Galleria BMW atmosphere and how every day is filled with challenges and possibilities for growth. “A goal should scare you a little and excite you a lot.”

GABE RODRIGUEZ

BMW CLIENT SERVICES
GABE RODRIGUEZ
BMW CLIENT SERVICES

Gabe is originally from Puerto Rico. His favorite part about his job is the warm and welcoming energy from everyone. He loves how something so simple like the “Red Bow Experience” can create such an amazing and unforgettable connection. “God gives his strongest soldiers the toughest battles.”

RYAN LIGHT

BMW GENIUS
RYAN LIGHT
BMW GENIUS

MATTOX HART

BMW GENIUS
MATTOX HART
BMW GENIUS

BMW GENIUS

Mattox is a BDC Agent here at Galleria BMW, working hard to make sure each client is engaged with a client advisor. He loves to meet new people and create lasting relationships to with clients. Mattox grew up working with modified cars and loves to learn everything he can about them. Mattox spends his weekends on the track and going to car shows.

GREG GROTE

CENTER PERFORMANCE ASSISTANT
GREG GROTE
CENTER PERFORMANCE ASSISTANT

CENTER PERFORMANCE ASSISTANT

Greg has really chosen a great number of hobbies which make him a natural fit for his position. Anything from modifying his personal cars and researching ones he will own, to investing in camera equipment which will allow him to reach his eccentric goals. He began has a member of our service department and has worked his way to where he is now! His favorite quote is “If you still have to introduce yourself when you enter a room, you still have a long way to go.

ASHTON WILLIAMS

BMW GENIUS
ASHTON WILLIAMS
BMW GENIUS

BMW GENIUS

Ashton is from Chattanooga TN. He is a BMW Genius/BDC Agent for Galleria BMW. He Joined the team back on Sep 6th, 2022. He loves playing Basketball, watching football, and learning more about the Automotive industry. He helped start two new departments at Galleria BMW (Podium Team, Business Development Center.)

BEN SUTPHIN

BMW GENIUS
BEN SUTPHIN
BMW GENIUS

Service Department

TAM NGUYEN

TAM NGUYEN
TAM NGUYEN
TAM NGUYEN

TAM NGUYEN

Tam (T) has been with Galleria for over 2 years/detailing for over 5 years. He loves working for a family owned business, and hanging out with his large family of mostly siblings. He is proud to be ceramic certified.

CURTIS EDWARDS

DETAIL
CURTIS EDWARDS
DETAIL

DETAIL

Curtis is from Quitman, MS. He has been with Galleria for nearly 3 years/ detailing for over 6 years. He loves his coworkers, sports (more specifically betting on sports) and spending time with his wife and children (2 boys & 1 step-daughter).

WYATT THOMAS

DETAIL
WYATT THOMAS
DETAIL

DETAIL

Wyatt Thomas is part of BMW’s detail crew. He is from Gulfport, MS and has worked with BMW for a year and a half. He enjoys seeing the customers face when he gets done detailing their cars.

CORY LINDSEY

TECHNICIAN
CORY LINDSEY
TECHNICIAN

PHILIP HO

TECHNICIAN
PHILIP HO
TECHNICIAN

TECHNICIAN

CARLOS RIVERA

TECHNICIAN
CARLOS RIVERA
TECHNICIAN

TECHNICIAN

CODY WILLIS

ASE CERTIFIED BMW TECHNICIAN
CODY WILLIS
ASE CERTIFIED BMW TECHNICIAN

ASE CERTIFIED BMW TECHNICIAN

Cody is from Ocean Springs, Mississippi. He’s been with the brand for 4 years. He loves to golf in his free time.

WILLIAM DUFOUR

MASTER TECHNICIAN
WILLIAM DUFOUR
MASTER TECHNICIAN

MASTER TECHNICIAN

SAMANTHA SCHAFT

MASTER TECHNICIAN, HYBRID CERTIFIED
SAMANTHA SCHAFT
MASTER TECHNICIAN, HYBRID CERTIFIED

MASTER TECHNICIAN, HYBRID CERTIFIED

Samantha Schaft is from Chicago, Illinois. She’s been with the brand for 5 years. She’s a BMW Master and Hybrid certified. She enjoys spending her free time riding her motorcycle and going to the beach.

DANIEL MERRILL

TECHNICIAN
DANIEL MERRILL
TECHNICIAN

JEFF STEWART

TECHNICIAN
JEFF STEWART
TECHNICIAN

TRACIE BROADUS

WARRANTY ADMINISTRATOR
TRACIE BROADUS
WARRANTY ADMINISTRATOR

WARRANTY ADMINISTRATOR

Tracie Broadus does our warranty work here at Galleria BMW. She is from Mobile, Al and has worked for BMW for 21 years! She loves working in our new facility and making a difference in the BMW experience. She has been married for 33 years and is a mother of 3. She believes that if God puts you to it, he will get you through it! She enjoys yard work and she says, “Spending time with family is priceless.”

MARISSA HAKES

SERVICE ASSISTANT
MARISSA HAKES
SERVICE ASSISTANT

SERVICE ASSISTANT

Marissa is originally from Northern Indiana, but she has fallen in love with the Gulf Coast. She has a huge passion for the automotive service world, especially BMW’s. She is a full-time artist, working on displays for Galleria BMW and teaching Sculpture classes at the Ohr-O’Keefe Museum of Art. If you can’t find her there, she’s gone saltwater fishing with her friends!

ANDREW SAENZ

SERVICE ADVISOR
ANDREW SAENZ
SERVICE ADVISOR

SERVICE ADVISOR

Andrew is originally from Miami, FL and is now a resident of Ocean Springs. He lives with his wife Stefanie, has 4 children, 3 in college and 1 currently in high school. He says, “The best part of my job is the great people I get to meet and help!”

ROGER HUDSON

SERVICE DIRECTOR, MASTER TECHNICIAN
ROGER HUDSON
SERVICE DIRECTOR, MASTER TECHNICIAN

SERVICE DIRECTOR, MASTER TECHNICIAN

Our Service Manager, Roger Hudson, is from Mobile AL. He has been with BMW since 1996 and has been everything from a technician, to foreman, to service director. He enjoys meeting new people and assisting technicians diagnose problems. He has 1 son, and when he is not at work he is spending time with his family or hunting!

BRANDON ROBINSON

BMW CLIENT SERVICES
BRANDON ROBINSON
BMW CLIENT SERVICES

DEREK PETTIS

BMW CLIENT SERVICES
DEREK PETTIS
BMW CLIENT SERVICES

BMW CLIENT SERVICES

Derek is from Gulfport. He’s been with Galleria for over 2 years. He loves the experience/atmosphere along with being apart of the Galleria Family. He enjoys gaining knowledge and expanding his abilities here at BMW. He also loves to hang out with his grandchildren. “Saying the sky is the limit doesn’t apply here. Being apart of the Galleria BMW family means there is no limit!”

Parts

FELICIA SMITH

PARTS ADVISOR
FELICIA SMITH
PARTS ADVISOR

PARTS ADVISOR

Felicia is from Las Vegas, Nevada. She’s been with Galleria for 4 months and in the automotive industry for 15 years. She loves the friendly environment. Outside of work she enjoys cooking, wood burning, family outings, and drawing.

MIKE BONEY

PARTS ADVISOR
MIKE BONEY
PARTS ADVISOR

PARTS ADVISOR

Parts coordinator, Mike Boney, is from Latimer, MS, and has worked for BMW for a year. He enjoys teaching people about our Dinan products for BMW. He has been married for 10 years and has a daughter. In his spare time, he likes to draw and spend time with his family outside. He is proud to say he has 17 years’ experience in parts.

DOUG BALLINGHAM

PARTS ADVISOR
DOUG BALLINGHAM
PARTS ADVISOR

PARTS ADVISOR

Doug Ballingham is part of our parts department. He is from Sparks, Nevada and has worked for BMW for one year. He enjoys communicating with the customers and the working environment at BMW. He has 4 children, and 9 grandkids! He loves cruising the beach in his jeep and exploring what the Gulf Coast has to offer.

Meet the Team

Get to know some of the fabulous people who will be helping you get behind the wheel of your dream car.